"Cannot find the following folders"

Posts: 1 · Zig 18 Apr 2018, 16:47

I am synchronizing several folders from my windows 10 pro computer to an external USB drive (H:), Directly connected to my computer through a rear USB 3 port. This is set to happen overnight, when the computer is in sleep mode. I have added a scheduled task to wake the computer 1 minute before the script is to run, in case the computer fails to wake from sleep to run the script on its own.

When I run the script manually, everything works fine; but when I attempt to do it on a scheduled overnight basis the program seems to not "see" the external hard drive, resulting in the following error message:

[3:00:30 AM]  Error:  Cannot find the following folders:

                      H:\Digital Books Backup

                      H:\Downloads Backup

                      H:\Files Backup

                      H:\Firefox Profile Backup

                      H:\Medical Papers Backup

                      H:\Misc Files Backup\Graphics

                      H:\Music Backup

                      H:\My Documents Backup

                      H:\Pictures Backup

                      H:\Quicken Backup

                      H:\Thunderbird Mail Backup

                      If this error is ignored the folders will be considered empty. Missing folders are created automatically when needed.

                      ___________________________________________

                      Timeout while searching for folder "H:\Digital Books Backup".

                      Timeout while searching for folder "H:\Downloads Backup".

                      Timeout while searching for folder "H:\Files Backup".

                      Timeout while searching for folder "H:\Firefox Profile Backup".

                      Timeout while searching for folder "H:\Medical Papers Backup".

                      Timeout while searching for folder "H:\Misc Files Backup\Graphics".

                      Timeout while searching for folder "H:\Music Backup".

                      Timeout while searching for folder "H:\My Documents Backup".

                      Timeout while searching for folder "H:\Pictures Backup".

                      Timeout while searching for folder "H:\Quicken Backup".

                      Timeout while searching for folder "H:\Thunderbird Mail Backup".

[3:01:08 AM]  Info:  Comparison finished: 535,548 items found

[3:01:09 AM]  Info:  Synchronizing folder pair: Update>

                         C:\Users\Bill\AppData\Roaming\Mozilla\Firefox\Profiles\15l06nsd.default

                         H:\Firefox Profile Backup

[3:01:09 AM]  Serious Error:  Target folder "H:\Firefox Profile Backup" already existing.

(and so forth)

I am not clear if this is a problem related to USB 3 connection as opposed to USB 2 connection or what.

Any help would be appreciated.

Thanks in advance,
Zig

Posts: 7052 · Zenju 20 Apr 2018, 15:35

If the issue really *is* a timeout, then increasing "FolderAccessTimeout" will help (https://freefilesync.org/manual.php?topic=expert-settings) or simply "retry on error" once with a sufficient delay.